Kinross Favourites Wine Club Terms and Conditions
First delivery will be sent within five days of you joining online on our website or on-site in Gibbston.
Your second delivery will take place exactly three months after the date of your first shipment, and so on for a total of four shipments.
We have a dedicated tech integration service that monitors payments and delivery dates to keep these on schedule.
Every quarter, delivery takes place within seven days of your credit card being processed. NZ members will receive a tracking email from our third party courier provider with your shipping tracking number.
Kinross will make every effort to ensure that your wine is shipped to your door quickly and efficiently. However, we rely on third parties to undertake delivery, and as such exact delivery dates cannot be guaranteed.
You may not purchase any products through your membership for the purpose of resale or distribution.
All prices for subscriptions are as displayed on the website. All prices are quoted in New Zealand Dollars.
All orders are inclusive of 15% GST, which is applied as NZ GST for domestic orders.
By joining, you authorise Kinross to charge your credit card in the amounts appropriate for your Wine Club Membership each quarter, including shipping where applicable, for four shipments.
Kinross will notify you of any price increase by email at least one month before the next delivery.
You can pause your membership for one quarter per year (one out of four dispatches). Please notify us if you wish to pause, at least two weeks prior to dispatch, by emailing email@example.com
As a member, you are responsible for updating your payment details on our website. If a payment is declined, we will contact you as we will be unable to dispatch your wine order. This will not constitute a pause unless you have notified us of this.
If your credit card payment declines, then orders will be delayed, effecting delivery date and potential availability of what was initially ordered.
By joining you agree that this is a quarterly subscription which constitutes an order for recurring purchase and delivery of products that is ongoing. You can cancel after your fourth dispatch by email to firstname.lastname@example.org. We require at least two weeks’ notice prior to a shipment, and if less notice than this is received, you will still be charged for and sent that shipment. The cancellation will then take effect from the following quarter’s shipment.
Cancelling your membership before receiving four quarterly shipments constitutes an early cancellation and is subject to a $250 fee.
We cannot guarantee any substitutions in your quarterly selection. You can use the Kinross online store at any time to customise a case from our wonderful selection of five wineries. Use your Wine Club code to obtain your discount on check out.
Additional Orders are not counted towards your four quarterly shipments.
Please let us know any special or helpful instructions for delivery. Please ensure your delivery address is safe for and easily accessible by couriers.
As a member, you are responsible for updating your own delivery information on our website. This needs to happen at least two weeks prior to shipment.
Inaccessible, incorrect or unsafe delivery addresses may result in us passing along any extra delivery fees incurred. If the failure to notify results in the wine being lost in transit, we will need to recharge you to send the despatch again.
No refund will be made once we have dispatched the wine to you. We will not refund any wine after opening. If your order has been packed incorrectly or is not what you ordered, please let us know within 7 days of delivery so we can repack and send you the correct wine.
Kinross is aiming to deliver on time, but may from time to time, due to reasons beyond its control be delayed, and shall not be liable for failure to deliver on a timely basis. If the delay is considered by Kinross as substantial, Kinross will contact you to make alternative arrangements. Again, we rely on third parties to undertake delivery, and as such exact delivery dates cannot be guaranteed.
By joining the Kinross Wine Club, you are declaring that you are the legal age for alcohol consumption in your country of residence.
Changing your membership level
You can upgrade your membership level at any time by email to email@example.com, up to two weeks prior to a despatch. You can also follow the link in each pre-dispatch email sent to you.
Privacy and use of data
Kinross takes privacy seriously and complies with the Privacy Act 1993 in relation to your data. We will only use your data for our own marketing and business use and will keep your information secure.